Remote Senior ServiceNow Engineer

Summary

Join our team as a highly motivated ServiceNow software engineer and developer who enjoys working across multiple areas of the platform. You will contribute to various modules such as core ITSM, Portal Development, Security VR & SIR, Workplace Services, GRC, CSM, HR Case Management, and Custom Applications.

Requirements

• 4+ years experience in Engineering roles
• 2+ years of experience working with ServiceNow
• 2+ years of experience in backend JavaScript within the ServiceNow platform
• Expertise in one or more ServiceNow processes/functions – someone viewed as a go-to technical person on a team
• Familiarity and experience with ServiceNow concepts, such as business rules, workflows, flow design, integrations, and app development/design
• Ability to independently perform server-side scripting using Javascript, GlideRecord, GlideAggregate, and other internal ServiceNow APIs
• Front-end experience designing intuitive interfaces for users within ServiceNow’s portal

Responsibilities

• Work with a team to implement, maintain, and support multiple ServiceNow modules and custom code
• Work with other internal teams to understand their ServiceNow requirements and implement those requirements in the platform
• Identify, plan, and implement solutions that contribute to the overall ServiceNow Platform
• Solve problems and find solutions independently using available tools within ServiceNow
• Debug complex issues found in production between multiple systems or services
• Automate business processes within ServiceNow using server-side JavaScript
• Participate in small, cross-functional, agile teams in various agile ceremonies (e.g. stand-up, facilitate a pair programming session, code review with others, drive an idea at sprint planning, retrospective, etc.)
• Support the larger team as part of an on-call rotation (10-20% on-call time)

Benefits

• Paid time off
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits