Senior ServiceNow Experience Engineer

Summary

Join our elite ServiceNow partner team as a Senior ServiceNow Experience Engineer! Work remotely and collaborate with a visionary team of innovators. We specialize in Customer and Creator Workflows and are dedicated to a human-first culture. This role requires at least 4 years of ServiceNow development, configuration, and implementation experience, including experience with configurable workspaces or service portals. You will lead technical projects, participate in workshops, and ensure high-quality output for our clients. We offer a family-first culture, unlimited PTO, health benefits, 401k matching, and investment in your professional development.

Requirements

• Have at least 4 years of ServiceNow development, configuration and implementation experience
• Bring project experience implementing a new, or configuring an existing, configurable workspace or service portal
• Have a keen attention to detail to ensure the highest quality output for our clients
• Be knowledgeable of web accessibility standards and development practices
• Be well versed in navigating and utilizing industry standard web design tools such as Figma
• Be client-centric with strong communication and presentation skills
• Be passionate about doing the right thing, no matter how many times it takes

Responsibilities

• Engage as a lead technical resource on projects with our team to develop and implement experience solutions for our clients on ServiceNow
• Participate in and/or lead design, requirement or technical workshops
• Lead development, testing and deployment activities with some of ServiceNow’s top enterprise clients
• Develop a keen understanding of the solutions we implement and our client’s business
• Be an expert in ServiceNow best practices and the products we implement
• Stay up to date with the latest ServiceNow versions and features

Preferred Qualifications

• Have experience in the following areas: Service Portal, Core UI, Mobile UI, Workspace
• Be an adventurer who wouldn’t mind traveling up to 20% of the time

Benefits

• A family first culture with unlimited PTO after the first year
• Health benefits with free coverage for you and competitive rates for your family
• 401k plus a match and a variety of other benefits
• An investment in your continued growth and development with training opportunities and certifications
• The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world