Senior Site Reliability Engineer

Summary

Join Filevine's Reliability team as a Site Reliability Engineer and play a pivotal role in building and maintaining our autonomous systems. You will collaborate with a cross-functional team, developing and improving systems for reliability, scalability, and performance. Over time, you will take on mission-critical objectives, contributing to the growth of our internet-scale applications. This position requires a minimum of 8 years of hands-on technical experience, including 2 years in SRE, and a bachelor's degree in a related field or equivalent experience. The ideal candidate possesses a passion for continuous improvement and a proactive approach to problem-solving. Filevine offers a competitive compensation and benefits package, including 100% remote work for engineers.

Requirements

• Curiosity, a willingness to learn, a passion to continually improve, and unbridled enthusiasm to make things better everyday without the need to be directed to do so
• Proficiency in all of the skills expected of our SRE II's
• A bachelors degree in computer science, information systems, a related field; comparable certifications; or equivalent direct work experience
• A minimum of 8 years of experience in hands on technical roles
• A minimum of 2 years of Site Reliability Engineering experience
• Experience building autonomous systems that manage software operational details without human intervention

Responsibilities

• Develop autonomous systems that manage the details necessary to build, deploy, test, and operate all Filevine Inc. products
• Be the voice of Reliability on your team throughout the SDLC
• Collecting, monitoring, aggregating, dashboarding, and alerting on software and server events
• Improving the CI/CD pipeline
• Developing playbooks, tools, and scripts to streamline processes and shorten problem resolution time
• Identifying and fixing gaps in the availability of systems
• Improving and defending the security of software and systems
• Documenting and diagramming processes, procedures, and best practices
• Finding, learning, improving, or creating new tools that are reliable, usable, and helpful to enable other engineers to perform their work more efficiently
• Work within assigned team to complete duties as assigned, while mentoring, training, and reviewing more junior engineers
• Work either individually or in conjunction with other engineers to complete assignments
• Be part of an on-call rotation with other team members to provide 24/7/365 production reliability support
• Be part of an on-call rotation with other team members to provide escalated emergency support for the services your team owns
• Communicate frequently, clearly, and effectively with various technical and management audiences

Preferred Qualifications

• M.S. in computer science, information systems, a related field; comparable certifications; or equivalent direct work experience
• 2-6 years of Site Reliability Engineering Experience
• Experience developing, deploying, and maintaining internet scale applications
• Experience incorporating Artificial Intelligence or Machine Learning into internet scale applications

Benefits

• Competitive compensation and benefits package
• Opportunity to learn from a dedicated leadership team
• Dynamic, rapidly growing company, focused on helping organizations thrive
• 100% remote work environment for engineers
• Hackathons for innovation
• A dynamic, rapidly growing company, focused on helping organizations thrive
• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Centrally located open office building in Sugar House (onsite employees)
• Top-of-the-line company swag