Remote Senior Solutions Engineer

Summary

Join our team as a Senior Solutions Engineer and help grow Truepic's secure content transparency and authenticity tools by defining and expanding the Solutions Engineering function, managing prospect and customer relationships, and working with cross-functional teams to design product demos and ideate enhancements.

Requirements

• Supporting subscription SaaS sales teams in a venture-backed company (Series A to C)
• Coding in a modern programming language (Python, JavaScript, Swift, etc.), bonus for lower level language experience (C++, Rust, etc.)
• Explaining complex technologies in simple terms (cryptography, computer vision, etc.)
• Mobile and web application development, API integrations, and integrated libraries
• Public Key Infrastructure (PKI)
• Has built, managed, and scaled a team
• Product management tools (Jira, Linear, etc.), API platforms (postman, etc.), documentation platforms (readme, archbee, etc.), technical diagramming tools (lucidchart, draw.io, visio, etc.)

Responsibilities

• Establish our SE function including foundational systems and best practices
• Over time, grow and develop our SE team spanning both lines of business
• Support pre- and post-sales opportunities for all customers across Truepic’s product lines
• Build a deep technical understanding of all Truepic products and their use cases
• Develop an understanding of customer needs and pain points, then identify solutions
• Create and deliver customized demos
• Pitch into the Director+, up to C suite, while also getting into the weeds with their technology teams
• Educate prospects on our technology and its capabilities
• Gather insights that help inform immediate product enhancements and the future roadmap
• Ideate and sometimes build possible solutions with product and engineering teams