Remote Software Architect

Summary

Join Open Sky Group as a Software Architect for the Managed Services team in a remote role anywhere in the US. As a key escalation point for technical support issues, you will contribute to custom development and system enhancements, collaborating with internal teams and clients to resolve complex problems.

Requirements

• Bachelor’s degree in computer science, software engineering, MIS, or a related field
• 2 years' experience in a customer-facing role (e.g., support, project management, requirements gathering)
• 5 years' experience with JDA/Blue Yonder WMS/WLM configuration (e.g., new warehouse setup, reconfiguration)
• 3 years’ experience in scripting or programming languages (e.g., Java, Python, or similar)
• 5 years’ experience troubleshooting integrations and performing MOCA tracing
• 5 years’ experience with JDA/Blue Yonder custom development (e.g., integration, MOCA, Java components, MTF forms, Vocollect, iReports, page builder)
• Experience managing and optimizing the software development lifecycle using Azure DevOps, including version control, CI/CD pipelines, and work item tracking
• Experience with SQL Database Server, Integrator, and Reporting
• Solid knowledge of warehouse operations
• Strong customer service skills
• Experience with SQL and writing complex queries
• Experience with MS Windows operating systems
• Familiarity with cloud platforms such as Azure

Responsibilities

• Serve as a technical escalation point for complex incidents and promptly resolve client issues related to Blue Yonder WMS/WLM
• Analyze, troubleshoot, and resolve issues involving system configuration, Integration, MOCA tracing, SQL queries, and overall system performance
• Implement necessary code changes, customizations, and configurations to meet evolving client requirements
• Support ongoing system maintenance, including upgrades, patches, and performance tuning
• Provide monitoring and proactive support to ensure the stability and optimal performance of Blue Yonder environments
• Assist in creating and maintaining technical documentation, including troubleshooting guides, code documentation, and system configurations
• Work closely with clients and internal teams to ensure continuous system improvements and to address evolving business needs
• Participate in root cause analysis for recurring issues and contribute to long-term solutions

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life & Disability Insurance
• Retirement savings plan with company contribution