Remote Software Engineer

Summary

Join the team as Twilio’s next Software Engineer to manage the ingestion of Twilio main rest API ingress and its supporting services. As part of Twilio's Edge Platform team, you'll ensure high-availability and low-latency for billions of daily API requests.

Requirements

• 1-2 years of experience in Cloud or DevOps engineering, with proficiency in at least one programming language
• Demonstrated interest in architecting cloud-based solutions, leveraging AWS services such as CloudFront, Load Balancers, Lambda, S3, etc
• Experience in managing infrastructure as code using tools like Terraform
• Exposure to SLO tracking tools such as Datadog, and log management solutions like AWS CloudWatch, Athena, Grafana
• Ability to collaborate effectively within an agile, fast-paced team, understanding the full software development lifecycle

Responsibilities

• Implement and maintain scalable, high-availability AWS cloud infrastructure for Twilio’s microservices
• Support and contribute to operate and maintain highly available services handling billions of weekly requests
• Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices
• Build and optimize CI/CD pipelines to support continuous integration and deployment
• Monitor, troubleshoot, and ensure the best uptime of Twilio services
• Support collaborations with cross-functional teams in agile ceremonies to achieve technical excellence
• Continuously improve our cloud-based services, focusing on reliability, performance, and scalability
• Support in improving the design and implementation of Twilio’s API infrastructure regularly

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program