Solutions Engineer - Professional Services

Summary

Join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! As a Solutions Engineer, you will utilize your strong engineering background to envision, design, build, communicate and ultimately deliver solutions that solve our customer's problems.

Requirements

• 4+ years proven experience in a professional software engineering / solutions engineering role
• BS with a technical focus, Computer Science preferred
• Experience building applications or integrations in a SaaS company, specializing in back-end development
• A command of at least one server side languages (Ruby on Rails preferred)
• Front-end development experience and familiarity with one or more Javascript library / framework (React and AngularJS preferred)
• Experience with modern build, testing tools and Agile & Scrum methodology
• Experience working directly with customers
• Ability to articulate technical resolutions to both technical and non-technical audiences
• Curious, enjoy learning and tackling new challenges
• Ability to thrive under pressure in a growing and evolving industry and product

Responsibilities

• Design and develop a wide range of valuable custom solutions that extend the Salsify platform for our strategic customers
• Deliver projects, balance timelines, customer budgets and level of support needed. Also, communicate project updates to both internal and external team members on a consistent basis, thus helping to manage and support shareholders needs
• Partner with Project Managers to deliver projects accurately, timely, on budget and with a high level of customer satisfaction. Communicate project updates to both internal and external team members
• Collaborate with other Services colleagues in the pre-sales phase to help define and scope proposed solution engineering work
• Consult and provide proven solutions for executing technical customer projects
• Identify and implement updates to custom built integrations and solutions as new product releases provide replacement out-of-the-box capabilities
• Advise on Salsify common engineering tools including Web Services APIs, database integration patterns, and data modeling
• Be an active player in creating the Sol. Eng Delivery team structure/processes and mentoring

Benefits

• Health & medical benefits
• PTO
• Remote work, flexible hours