Staff Product Designer, Core Experiences

Summary

Join Gusto as a Staff Designer and Design Lead for the Member Lifecycle, Core Experiences team to play a critical leadership role in strategy and execution of vision for team member onboarding, offboarding, and all people-related information exposed throughout Gusto's experience. Collaborate closely with cross-functional partners and internal feature teams to design and build a seamless and holistic experience for Gusto admins and employees.

Responsibilities

• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value
• Collaborate with internal teams to understand common customer and business needs, and crafting patterns and systems that meet those needs
• Work with engineering partners to assess downstream impact to the customer experience through data modeling and architecture decisions
• Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive
• Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System
• Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
• Provide and seek feedback from other designers to always push the bar for quality
• Collaborate with designers on other teams to develop cohesive solutions for shared problems
• You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration