Remote Supervisor

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As the Research Center Data Steward Supervisor, you will be responsible for the direct supervision of a Data Stewardship team remotely.

Requirements

• Prior Supervisor experience or Team Lead experience is required
• Strong coaching and development skills
• Proven track record of improving the performance of teams and individuals
• Computer experience including proficiency in Windows, Internet searches, and MS Office (PPT and Excel)
• Highly organized, extreme attention to detail, and focus on quality
• Able to work independently
• Strong analytically, able to interpret data reports
• Can learn quickly, problem-solve, and multi-task
• Excellent communication skills

Responsibilities

• Provide daily personnel supervision and performance management of a Data Stewardship team
• Ensure that data stewardship goals for speed and accuracy of resolving records are attained
• Monitor the work of the Data Stewardship team and ensure productivity
• Utilize metrics reports to ensure data steward performance and quality
• Assess and monitor the daily resource allocation and workflow management to meet project deadlines and changing priorities
• Attend regular supervisor staff meetings and be able to discuss team goals and progress
• Provide hands-on stewardship of customer data change requests and other customer-facing work requests
• Conduct team meetings to align with Research Center objectives and goals

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program