Remote Technical Customer Success Specialist
Hostinger International
π΅ $19k
πRemote - Lithuania
Please let Hostinger International know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join Hostinger's Customer Success Team as a Customer Success Specialist to communicate with customers, solve website-related issues, and focus on customer success.
Requirements
- Native written, and spoken proficiency in Lithuanian (a must)
- C1 written, and spoken proficiency in English (a must)
- Minimum 1-year work experience in the IT field, and/or IT-related studies
- Proven ambition and focus to develop your knowledge in IT (a must)
- Strong interpersonal skills such as proactiveness and empathy
- Hunger for learning and growing
- Ability to work 32 or 40 hours per week in rotating shifts (including 4-5 nights, and 2 weekends per month)
- You are based in Lithuania
Responsibilities
- Communicate with customers and solve their website-related issues via live chat and tickets
- Be a true ambassador, and show our customers what customer obsession is really about
- Focus on the customersβ success by offering additional services, tools, and products
- Dive deep into the world of IT by continuously polishing your technical background
- Deliver impactful work on a company scale
Benefits
- Paid 3.5-week course in technology, product, and communication knowledge
- Ability to balance your work and studies (morning/day/night shifts that rotate every week)
- Hybrid work model if you are living in Kaunas/Vilnius, or, remote opportunities for people based in other Lithuanian cities
- A supportive team environment where everyone values the highest standards, freedom, responsibility, and personal growth - we promote action-oriented behavior and trust
- Everything you need for your professional development β working equipment, training courses, books, conferences, Successors Academy , and individual mentorship
- Individual monthly bonuses (unlimited!) and regular salary reviews based on performance
- A health insurance package for your wellness
- Gross salary from 1480 EUR/month (including 5-night shifts per month)
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Remote Jobs
- π°$25kπLithuania
- πBrazil, Indonesia
- πArgentina, Costa Rica
- π°$7kπBrazil
- π°$41k-$43kπUnited States
- πNetherlands
- π°$7k-$8kπMorocco, Algeria
- π°$30k-$60kπUnited States
- πIndia
Please let Hostinger International know you found this job on JobsCollider. Thanks! π