Technical Instructor

Summary

Join Snowflake's Customer Education and Training Team as a Technical Instructor to create and deliver education contents and training sets that make complex concepts come alive. This role involves teaching technical courses, cross-training resources, and program management.

Requirements

• Strong data warehouse and data-serving platform background
• Recent experience with using SQL including potentially in complex workloads
• 5-10 years of experience in technical content training development and delivery
• Strong desire and ability to teach and train
• Prior experience with other databases (e.g. Oracle, IBM Netezza, Teradata,…)
• Excellent written and verbal communication skills
• Innovative and assertive, with the ability to pick up new technologies
• Presence: enthusiastic and high energy, but also poised, confident and extremely professional
• Track record of delivering results in a dynamic start-up environment
• Experience working cross functionally, ideally with solution architects, technical writers, and support
• Strong sense of ownership and high attention to detail
• Candidates with degrees from fields such as Computer Science or Management Information Systems

Responsibilities

• Teach a breadth of technical courses to onboard customers and partners to Snowflake
• Cross-train a breadth of technical courses to qualified individuals and resources
• Deliver contents and cross train on delivery best practices using a variety of presentation formats including engaging lectures, live demonstration, and technical labs
• Work with customers and partners that are investing in the train the trainer program to certify their selected trainers ensuring they are well prepared and qualified to deliver the course at their organization
• Strong eye for design, making complex training concepts come alive in a blended educational delivery model
• Work with the education content developers to help prioritize, create, integrate, and publish training materials and hands-on exercises to Snowflake end users; drive continuous improvement of training performance
• Work with additional Snowflake subject-matter-experts in creating new education materials and updates to keep pace with Snowflake product updates

Benefits

Comfortable with travel up to 75% of the time