Trucker Tools Business Operations Manager

Summary

Join Trucker Tools as a Business Operations Manager and play a pivotal role in driving operational excellence and executing strategic initiatives that unlock long-term growth.

Requirements

• 4-year bachelor’s degree
• 2+ years of experience in business operations, product management, implementation project management, management consulting, strategy, or similar roles
• Experience in a B2B and/or SaaS company
• Experience designing, documenting, and owning scalable business processes
• Experience working cross-functionally with sales, marketing, product, account management, and operations leaders
• Experience navigating complex customer relationships and external partnerships to drive product success
• Experience with Salesforce, Metabase, or other similar data reporting tools
• Thrive in a hyper growth environment, remaining flexible and willing to adapt when needed

Responsibilities

• Quickly learn and perform various functional roles (e.g., new customer onboarding, customer support, etc.) to identify and implement process improvements
• Translate strategic initiatives into operational plans with clear timelines, deliverables, and measures of success
• Serve as the glue among cross-functional teams, including sales, account management, product, engineering, operations, and customer support to execute on key initiatives
• Analyze operational data to inform critical business decisions
• Support operations leadership with strategic planning

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• 401k