Remote Videogames Customer Service Representative

Summary

Join Keywords Studios Mexico as a customer service representative for written support and be part of a team that communicates with players to solve their problems, providing excellent customer service through chats, emails, and tickets.

Requirements

• Strong written and verbal communication skills in English
• Ability to multi-task
• Ability to easily adapt in a constant evolution environment
• Excellent customer service skills
• Ability to actively listen to instructions and execute tasks communicated
• Full-time availability

Responsibilities

• Communicates with players and solves their problems
• Provides excellent customer service through chats, emails, and tickets

Benefits

• Law Benefits
• 2 days off
• Career path
• Medical expenses insurance after 3 months
• Saving funds after 3 months
• Grocery tickets ($1,200) after 3 months