Remote Videogames Customer Service Representative
Keywords Studios
Job highlights
Summary
Join Keywords Studios Mexico as a customer service representative for written support and be part of a team that communicates with players to solve their problems, providing excellent customer service through chats, emails, and tickets.
Requirements
- Strong written and verbal communication skills in English
- Ability to multi-task
- Ability to easily adapt in a constant evolution environment
- Excellent customer service skills
- Ability to actively listen to instructions and execute tasks communicated
- Full-time availability
Responsibilities
- Communicates with players and solves their problems
- Provides excellent customer service through chats, emails, and tickets
Benefits
- Law Benefits
- 2 days off
- Career path
- Medical expenses insurance after 3 months
- Saving funds after 3 months
- Grocery tickets ($1,200) after 3 months
Job description
Due to COVID-19, we are currently offering TEMPORARY remote positions and you must be available to come to work in our office when the project requires it.
Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.
-This post is meant to create a pool of candidates for future positions within the company-
POSITION SUMMARY:
Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
Strong written and verbal communication skills in English.
Ability to multi-task.
Ability to easily adapt in a constant evolution environment
Excellent customer service skills
Ability to actively listen to instructions and execute tasks communicated.
Full-time availability
High School Diploma preferred but not required.
Living in Mexico City or Estado de Mexico.
Salary: $18,000.00 gross (before taxes)
Law Benefits.
2 days off.
Career path.
After 3 months:
Medical expenses insurance.
Saving funds.
Grocery tickets ($1,200)
Here you can watch some videos from our official FB account regarding this position:
https://www.facebook.com/watch/?v=612148667236746&…
https://www.facebook.com/watch/?v=570454408169826&…
https://www.facebook.com/watch/?v=1108036716785896…
PRIVACY POLICY:
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.