Poseidon is hiring a
Renewals Administrator

Summary

Join our fast-growing company specializing in cutting-edge music and visual experiences as a Renewals Administrator. This fully remote position involves managing monthly venue renewals, maintaining client relationships, and ensuring accurate scheduling. Enjoy flexible hours, generous holiday provisions, competitive package, supportive work culture, free Oculus Quest 2, office/tech bursary upon full-time employment, free Udemy training courses, and require 3-5 years of sales experience, knowledge of Google software suite, Airtable or similar relational databases, strong negotiation skills, people skills, communication skills, ability to work as part of a team, strong work ethic for remote work, and extroverted personality.

Requirements

• 3-5 years of sales experience
• Knowledge of Google software suite, especially Google Sheets
• Strong negotiation skills
• Strong people skills: good listener, personable, and compassionate
• Strong communication skills, both written and verbal
• Ability to work as part of a team
• Strong work ethic with an ability to be productive in a remote work environment

Responsibilities

• Renew selected venues monthly as directed by Renewals Manager and VP of Venue Engagement
• Maintain detailed records of all operating and past venues
• Call and email clients to maintain a positive working relationship
• Report any venue concerns to the VE team quickly
• Address any scheduling changes with clients (additional added dates or cancellations)
• Issue booking confirmations for any new dates added or deleted
• Keep Airtable, our online shared database, updated and optimized weekly
• Monitor monthly inventory targets and work with the Renewals Manager and Renewals Scrum Team to book dates accordingly
• Report progress weekly and raise any concerns with available dates or venues that have been unresponsive
• Attend weekly Renewals Scrum meetings and learn the process by which we project demand for tickets in each venue

Preferred Qualifications

Knowledge of Airtable or similar relational databases preferred

Benefits

• 100% remote
• 100% flexitime
• Generous Holiday provisions
• Competitive package
• Supportive work culture, with team in 9 countries
• Free Oculus Quest 2 and office/tech bursary upon full time employment
• Free Udemy training courses to support your personal growth