Renewals Inside Sales Representative

Summary

Join SonicWall, a cybersecurity leader, as an entry-level sales professional. You will engage in outbound communication with customers and partners, recommending solutions and driving subscriber growth. This role requires strong communication, analytical, and problem-solving skills, along with the ability to manage multiple priorities. You will collaborate cross-functionally, improve lifecycle management processes, and build relationships. The ideal candidate possesses 1-2 years of related experience and strong sales motivation. SonicWall is an equal opportunity employer committed to diversity.

Requirements

• Entry level opportunity at a great sales organization
• Strong communication skills, both written and verbal
• Critical thinking (Ability to understand Installed Base strategy, provide consultative analysis)
• Communication (Ability to combine complex data and analyses into actionable business plans which facilitate decision-making; ability to engage in active listening and draw out key conclusions from colleagues, Partner and Customer relationships)
• Motivated with a passion for sales
• Proven ability to meet tight deadlines, multi-task and prioritize workload
• Ability to manage multiple competing priorities simultaneously and drive projects to completion
• Excellent analytical and problem-solving skills
• Must be a self-starter with ability to follow through on projects assigned
• Ability to learn new tools
• Strong skills in cross functional collaboration
• Requires a minimum of 1 - 2 years of related experience

Responsibilities

• Outbound phone and email communications to both existing Customers and Channel Partners
• Recommends business solutions considering customer needs and SonicWall interests
• Utilizes installed product subscription records and reporting to drive increases in active subscribers within the Installed Base
• Liaises between Customers, Partners and the SonicWall sales organization
• Facilitates sales information flow to regional sales teams and leaders
• Drives Lifecycle Management process improvements amongst Partners and Customers
• May be responsible for influencing sales behavior and capabilities among sales teams
• Initial point of contact for Installed Base data inquiries
• Maintain documentation for all projects and initiatives involving Installed Base growth
• Enhances and further builds relationships with existing customers based upon knowledge of SonicWall’s technology, products and services
• Leverages cross-functional resources to achieve results

Preferred Qualifications

Sales experience within the technology industry is a plus