Reporting Analyst

Summary

Join Dane Street's team as a Reporting Analyst and take ownership of all aspects of planning, analyzing, documenting, and executing business requirements for client data requests. You will collaborate with sales and operations teams, manage your time efficiently, and act as a leader in analytics. This role requires strong analytical, communication, and problem-solving skills. You will interpret data, provide reports, and support sales teams. Dane Street offers a comprehensive benefits package including medical, dental, vision, life insurance, paid time off, a 401k plan, and more. The ideal candidate will have 2-3 years of experience and a Bachelor's degree is preferred.

Requirements

• A minimum of 2-3 years of experience in related roles or equivalent education is expected for this position
• PC/MAC proficiency, including experience with MS Office, Excel and MS Project
• Present exceptional communication skills with a clear understanding of company business lines
• The ability to apply critical thinking, manage time efficiently and meet specific deadlines
• Computer literacy and typing skills are essential
• Detail oriented, strong organization, prioritization and time-management skills
• Excels in attention to detail with a high level of accuracy
• Works well under pressure and is able to accomplish multiple tasks, with conflicting priorities and timelines
• Excellent oral and written communication skills, proven analytical skills, strong problem-solving skills and highly developed interpersonal skills
• Ability to track and report progress on a wide range of tasks, simultaneously
• Ability to respond to and deal with a range of ad hoc queries/requests
• Ability to operate with discretion and confidentiality at all times
• Maintains flexibility in approach and adjusts actions when appropriate
• Supply and support their own internet services
• Maintaining an uninterrupted internet connection is a requirement of all work from home position

Responsibilities

• Complete all internal and client driven reporting/analytic requests
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Provide trends in data that could help improve business procedures and practices
• Provide feedback on technology enhancements that could improve analytic tracking
• Ensure that all data is operationally accurate and appropriate for client distribution
• Meet monthly deadlines of sales and client driven due times of all reporting
• Provide support to sales in both internal and client calls to help review data provided
• Assist with intake boards to ensure communications posted are assigned to the appropriate persons for handling in a timely manner
• Follow proper escalation processes to ensure proper customer service
• Act as liaison between the business and technology when requests related to analytics are requested to bridge the gap between knowledge of client requests and technology capabilities
• Communicate with appropriate internal contacts and supervisor/manager for completion of projects/reports and timely delivery to the final recipients
• Develop and maintain appropriate documentation in the form of business and functional requirements, status updates, estimates, and other materials, as requested by client and/or Manager
• Support all internal business leadership in a subject-matter-expert capacity, as needed
• Work alongside teams within the business or the management team to establish business needs
• Adapt to different internal / operational dynamics and team dynamics as appropriate to each situation. This adaptability includes the need to accept tasks that may not regularly be associated with this role and to shift priorities as requested
• Work closely with business teams to review, verify, and confirm data integrity and accuracy for all hr internal and external data requests
• Other duties & special projects, as assigned and based on business needs

Preferred Qualifications

• An Associate’s Degree or Bachelor’s Degree is preferred
• Business experience in a healthcare and/or insurance setting is preferred

Benefits

• Medical, dental, and vision coverage for you and your family
• Voluntary life insurance options for you, your spouse, and your children
• Other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans
• Basic life insurance, short-term disability, and long-term disability coverage at no cost
• Paid time off
• 401k plan with a company match
• Apple equipment and a media stipend are provided for remote workspace