Remote Research Analyst

Summary

Join Demandbase, the Smarter GTM company for B2B brands, as a data-driven researcher to work with a great team of editorial analysts. You will evaluate data, implement smarter techniques, and push data quality to new levels in a fast-paced agile environment.

Requirements

• Must be willing and able to work from home with a reliable internet connection and a distraction-free environment
• Being able to communicate their thoughts and understand clearly what is being told Detail-oriented analytical and problem-solving skills
• Self-organized and self-driven
• Quick learner, passionate about learning new things and has strong opinions Result-oriented and receptive to constructive feedback
• Excellent Team player and comfortable using collaborative tools via instant message application and video/audio call

Responsibilities

• Collate, research and analyze data based on an understanding of search tools sources of business information
• Apply knowledge and problem solving skills in handling data related queries and issues
• Maintain SLAs around user and system flagged records and customer support request
• Assist with special content editorial projects
• Understand editorial processes, workflows and policies/ guidelines
• Improve overall data quality by performing quality checks on data
• Identify data coverage gaps and research on prospective solutions
• Convert complex data and findings into understandable tables, graphs, and written reports

Benefits

Remote work environment