Channel and Customer Research Analyst

Summary

Join AlphaSense's Expert Insights team as an Analyst and play a key role in delivering transformative market intelligence. You will map the expert universe for assigned verticals, source and vet high-value channel partners and customers, build long-term relationships with key channel sources, and coordinate and monitor interviews. This role blends investigative research, stakeholder management, and rapid-fire project execution, perfect for early-career professionals. The position involves landscape research, expert sourcing and outreach, screening and onboarding, interview guide creation, interview facilitation, quality and compliance, and continuous improvement. AlphaSense offers a competitive base compensation, performance-based bonus, equity, and a generous benefits program.

Requirements

• Inquisitive: You are naturally interested in learning and quickly see patterns that help you to identify the best possible experts for a given research project
• Energetic: You have a proven ability to manage fast turnaround projects, meet deadlines and targets
• Organized: You have demonstrated an ability to handle and prioritize multiple tasks and deadlines simultaneously
• Detail Oriented: You have a strong attention detail, with the ability to discern and precisely document the core elements of an expert’s relevant skills or experience vis-a-vis a defined scope
• Excellent Communicator: You’ll regularly be engaging with industry experts to learn about their background and convey what it means to participate in our network
• Goal Oriented: You are motivated by the idea of identifying and delivering the best-possible expert profiles to our Client Contributors for each project scope quickly and efficiently

Responsibilities

• Map the expert universe for assigned verticals
• Source and vet high-value channel partners and customers
• Build long-term relationships with key channel sources
• Coordinate and monitor interviews
• Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities
• Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best-fit experts; negotiate honoraria that balance insight value with cost discipline
• Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines
• Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile - ensuring the best and most relevant insights are captured
• Interview Facilitation: Schedule sessions at optimal times in the sell-side calendar; monitor calls, troubleshoot tech issues, and capture real-time highlights
• Quality & Compliance: Uphold rigorous data-privacy standards and maintain accurate records in internal CRM and workflow tools
• Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine our playbooks and coverage roadmap

Benefits

• Performance-based bonus
• Equity
• A generous benefits program