Retail Ambassador

Summary

The job is for a part-time retail associate at Love, Bonito, a digital-first women's fashion brand with an omnichannel presence. The role involves managing day-to-day operations, cashier duties, stock management, maintaining store cleanliness, and providing excellent customer service.

Requirements

• A multi-tasker with the ability to work quickly in a fast-paced environment
• A dependable co-worker who can work independently and proactively
• An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
• A Love, Bonito ambassador with a passion for the brand and our products
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
• Good written and oral command of English
• Service-oriented with strong interpersonal skills
• Min 15 hours per week
• Open to working closing shifts that can end at 11pm
• All staff must be open to work on weekends and on public holidays
• Must be available to work at least 1 weekend every week (either Saturday or Sunday)
• Ideally 6 months commitment

Responsibilities

• Responsible for the day-to-day retail operations & work with the store manager to drive store sales performance
• Cashier duties using the POS system to process payments, exchanges and returns
• Receive and process new stock, replenishments, returns, damages and transfers, as well as support all stocktake exercises
• Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms
• Communicate to customers about on-going promotions & offers
• Promote first class service excellence & customer experience at all times
• Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs

Benefits

• Part-time: $12/hour
• Staff discount
• Uniform credits and gift card of store credits upon confirmation