Retail Sales Associate

Summary

Join our diverse and dynamic #OneTeam of 2000 talents at LUXASIA, the leading beauty omnichannel distribution platform in Asia Pacific. As a customer-facing role, you will attend to customer requests, recommend products, maintain relationships, and assist with retail operations.

Requirements

• Possess good communication & interpersonal skills and is a team player
• Pleasant disposition & well-groomed
• Effective communication skills in English and Bahasa Malaysia, and preferably Mandarin to communicate with Mandarin speaking customers
• Retail sales target achievement
• Customer relationship management – maintain and create new customer profile
• Ensure inventory management for individual counter
• Ensure excellent customer service is given to the customer (e.g. product knowledge)

Responsibilities

• Attend to customer request and enquiries on products
• Recommend the ideal handbags and headscarves products to customer according to their individual preference through knowledge sharing
• Maintain good relationship with customers to build customer loyalty
• Basic housekeeping of work area
• Assist in retail operations, e.g. stock take
• May be required to be involved in new products launches & related events

Benefits

• Minimum secondary educational level
• Experience in fashion products will be an advantage