Retail Sales Associate

Summary

Join our team as a Sales Associate and provide first-class service to customers while maintaining the presentation of the sales floor. This role requires excellent verbal communication skills, high attention to detail, and a positive attitude.

Requirements

• Abide to available and agreed schedule
• Ability to work retail hours including weekends and holidays
• Excellent verbal communication skills
• High attention to detail and strong organizational skills
• Ability to maintain a professional appearance and follow store’s dress code
• Maintain a positive attitude, high energy, and focus on customer satisfaction
• Ability to read, write, and perform basic math
• Ability to confidently operate office equipment such as computers, printers and telephones

Responsibilities

• Greet customers, responding to questions, improve engagement with merchandise and provide outstanding customer service
• Learn product knowledge (SKU’s, fit, and more)
• Demonstrate superb product knowledge and services
• Operate cash register and Point of Sales system (POS)
• Manage financial transactions including sales, process returns and exchanges, and balance drawers
• Achieve established goals
• Direct customers to merchandise within the store
• Increase in store sales
• Introduce promotions and opportunities to customers
• Cross-sell products to increase purchase amounts
• Maintain an orderly appearance throughout the sales floor
• Assist with incoming and outgoing shipments
• Conduct inventory count
• Ensure floor restock happens as needed
• Assist with other purchase orders
• Share knowledge with team members
• Assist with omni-channel sales and fulfillment process
• Under the direction of the Store Manager and company guidelines, assist with social media posts in various ways such as take photos, assist with photoshoots, and model clothing

Benefits

• Medical
• Dental
• Vision
• Paid Time Off (PTO)
• 401K