Risk Analyst I

Summary

Join GoFundMe's global operations team in Dublin as a skilled and passionate risk analyst! In this dynamic role, you will maintain impeccable consistency while mastering new techniques and technologies to ensure platform safety. You will be part of the Risk, Compliance, and Platform Integrity team, protecting donors, fundraisers, and the company from fraud and abuse. The role involves either detection or investigation, focusing on analyzing risk signals, evaluating behaviors, verifying identities, and ensuring compliance. Your analysis will inform fraud prevention strategies and make a real-world impact. This position offers competitive pay and comprehensive benefits, including opportunities for growth and development within a mission-driven organization.

Requirements

• 1–3 years of experience in a fraud, risk, trust & safety, or payments environment
• Familiarity with customer due diligence, AML/CTF regulations, KYC/KYB standards, and financial crime typologies
• Strong writing and analytical skills with a detail-oriented mindset
• Excellent communication and collaboration skills—especially in a remote or hybrid team setting
• High level of empathy, integrity, and professionalism when interacting with customers and colleagues
• A proactive, curious, and solution-focused approach to evolving risks and ambiguity
• Team-player, able to disseminate information to internal and external stakeholders

Responsibilities

• Conduct reviews of new fundraisers to analyze risk signals
• Analyze behavior deviations and account risk signals post-onboarding
• Triage leads for further review and escalation
• Evaluate KYC/KYB documentation and escalate sanctions/watchlist hits
• Identify trends and gaps in scoring models, and recommend threshold and rule improvements
• Review and analyze community complaints regarding potential fraudulent activity
• Surface emerging risks through manual case work and site-wide trend analysis
• Monitor fundraisers throughout their lifecycle to mitigate financial or reputational risk
• Conduct deeper due diligence on high-risk accounts
• Manage escalations from internal teams
• Respond to and mitigate payment disputes and negative balances
• Guide customers through vetting, account reviews, and resolution of blocked funds
• Ensure compliance with the GoFundMe Giving Guarantee
• Identify trends and gaps in scoring models, and recommend threshold and rule improvements
• Surface emerging risks through manual case work and site-wide trend analysis

Benefits

• Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year
• Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere
• Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together
• Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits
• Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being
• Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow
• Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups
• Community Engagement : Make a difference through our volunteering and Gives Back programs