Coda Payments is hiring a
Risk and AML Investigator

Summary

The job is for a Risk and Fraud team member at Coda, a digital content publisher solutions provider. The role involves 24/7 transaction monitoring, dispute management, customer complaint handling, AML transaction monitoring, process optimization. Requires 3+ years of experience in Risk Investigation/Operation work in an payments, ecommerce or SaaS company, strong organizational skills, communication skills, project management skills, working proficiency in dispute management, evidence templating etc, working experience with at least one Payment channel portals and SQL query knowledge is a plus. Benefits include WFH Support, Wellness Boost, Customized Benefits, Growth Opportunities, Skill Development, Volunteer Time Off, and Family Care.

Requirements

• 3+ years of experience in Risk Investigation/Operation work in an payments, ecommerce or SaaS company
• Attention to detail and identifying underlying patterns of Fraud
• Strong organizational, communication and project management skills
• Working proficiency in dispute management, evidence templating etc
• Working experience with at least one Payment channel portals

Responsibilities

• 24/7 Transaction Alert Monitoring
• Dispute Management
• Customer Complaint Handling
• AML Transaction Monitoring
• Process Optimization

Preferred Qualifications

• SQL query knowledge is a plus
• Willing to work in a shifting schedule (24/7 rotating shift)

Benefits

• WFH Support
• Wellness Boost
• Customized Benefits
• Growth Opportunities
• Skill Development
• Volunteer Time Off
• Family Care