Coda Payments is hiring a
Risk and AML Investigator

Summary

Join Coda's Risk and Fraud team, where you will monitor transactions for potential fraudulent activities, manage dispute resolution processes across multiple countries and platforms, handle customer complaints related to fraud, participate in Anti-Money Laundering (AML) Transaction Monitoring, optimize operational processes, and contribute to projects aimed at implementing advanced fraud prevention measures.

Requirements

• 3+ years of experience in Risk Investigation/Operation work in an payments, ecommerce or SaaS company
• Attention to detail and identifying underlying patterns of Fraud
• Strong organizational, communication and project management skills
• Working proficiency in dispute management, evidence templating etc
• Working experience with at least one Payment channel portals
• SQL query knowledge is a plus
• Willing to work in a shifting schedule (24/7 rotating shift)

Responsibilities

• 24/7 Transaction Alert Monitoring
• Dispute Management
• Customer Complaint Handling
• AML Transaction Monitoring
• Process Optimization

Benefits

• WFH Support
• Wellness Boost
• Customized Benefits
• Growth Opportunities
• Skill Development
• Volunteer Time Off
• Family Care