Risk Investigator

Summary

Join Mercury's Ongoing Due Diligence (ODD) team as a detail-oriented individual with a background in risk, banking, compliance, AML, fraud, or regulatory. You will conduct thorough reviews of existing accounts to ensure compliance. Responsibilities include KYC Refresh and Enhanced Due Diligence Reviews, handling RFI requests, documenting rationale for account decisions, identifying and escalating issues, maintaining accurate records, identifying opportunities to reduce unnecessary volumes, and communicating effectively with stakeholders. The role requires a strong understanding of regulatory requirements and excellent critical thinking and communication skills. Mercury offers a competitive total rewards package including base salary, equity, and benefits.

Requirements

Have a strong understanding of regulatory requirements

Responsibilities

• Conduct KYC Refresh and/or Enhanced Due Diligence Reviews as needed
• Handle Respond for Information (RFI) requests from wire partners on organizations and transactions
• After account review, document rationale to maintain or exit decisions on customer accounts
• Identify and escalate any potential issues or concerns to management
• Maintain accurate and up-to-date records of all reviews conducted
• Identify opportunities to reduce unnecessary volumes through false positive rule proposals
• Communicate effectively with various stakeholders and customers

Preferred Qualifications

• Be a highly motivated self-starter, comfortable working within a high risk environment
• Work efficiently and independently, but know when to ask for help
• Enjoy and have experience working autonomously in a queue based role, understanding how to prioritize your work and keep an organized, clean inbox and queue
• Place an emphasis on quality - paying very close attention to detail to keep bad actors out and ensure we’re letting good customers in
• Have great critical thinking skills and enjoy problem solving
• Have great written communication skills

Benefits

• Base salary
• Equity (stock options)
• Benefits