Trustly is hiring a
Risk Strategy Analyst

Summary

The job is for a Risk Operations Analyst at Trustly Americas, a global company that combines PayWithMyBank and Trustly AB. The role involves analyzing data to mitigate risks and reduce losses, with the goal of improving business goals. The position requires fraud/risk experience in the financial services/e-commerce industry, strong analytical skills, understanding of fraud concepts, proficiency in Python, intermediate/advanced SQL skills, and ability to communicate in English.

Requirements

• Fraud/risk experience in the financial services/e-commerce industry - preferably with some experience in payments or remittances
• Familiarity with fraud concepts such as account-take-over, stolen financials, friendly fraud, and identity theft
• Strong analytical skills and an understanding of how to utilize data to target improvements and solve problems
• Ability to recognize fraud trends, patterns, 'spidey sense
• Experience with translating fraud trends into rule logic and/or feature suggestions
• Experience in large-scale data analysis using Python
• Intermediate/advanced SQL skills

Responsibilities

• Proactively analyze data, identify trends, and generate impactful recommendations to drive business goals
• Compile trends allowing for detection model or rule adjustments
• Support Risk Operations with process and tool improvements
• Optimize Risk Operations strategy by identifying opportunities to automate processes
• Be the primary point of contact with Data Science and Data Analytics/Engineering teams
• Assist the customer support and sales teams by handling internal/external inquiries regarding approval/loss rates

Benefits

• Bradesco health and dental plan, for you and your dependents, with no co-payment cost
• Life insurance with differentiated coverage
• Meal voucher and supermarket voucher
• Home Office Allowance
• Wellhub - Platform that gives access to spaces for physical activities and online classes
• Trustly Club - Discount at educational institutions and partner stores
• English Program - Online group classes with a private teacher
• Extended maternity and paternity leave
• Birthday Off
• Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil
• Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!
• Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance
• Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!