Senior Analyst, Revenue Strategy and Operations

Summary

Join Hello Heart as a Senior Analyst, Revenue Strategy and Operations to drive analysis and identify improvement opportunities across the go-to-market (GTM) engine. Reporting to the VP of Revenue Operations, you will work across the revenue funnel, including Marketing, Sales, Business Development, Partnerships, and Customer Experience (CX). Your role will involve building financial and operational models, synthesizing data from various sources, developing KPIs and goals, creating reports, and translating complex data into actionable recommendations for leadership. Success will be measured by your ability to identify and present value creation opportunities that drive change and increase revenue. You will also manage projects and campaigns, ensuring their efficient execution. The position offers a competitive salary and is remote.

Requirements

• 3+ years experience in management consulting, investment banking, or a strategy/operations role at a software company
• Advanced modeling skills (MS Excel, Google Sheets) with ability to create: User-friendly tools for repeat usage by internal partners (e.g. capacity model for staffing CSM’s) One-time model to assess business opportunities (e.g. quantify tradeoff of two market segmentation approaches)
• Highly skilled at translating complex analysis into executive-level presentations (e.g. MS Power Point, Google Slides)
• Understanding of levers & KPI’s that increase revenue at B2B & B2B2C software companies (e.g. win rate, net dollar retention, pipeline coverage)
• Exceptional at taking an 80/20 approach with the ability to assess where the best ROI on your own time is
• Excellent at working cross-functionally & skilled at customizing messaging (written, verbal or slides)

Responsibilities

• Build models that blend operations & finance to quantify business decisions (e.g. whitespace prioritization, account segmentation, market sizing)
• Identify insights from disparate data sources, cutting through ambiguity and noise to find next-level opportunities
• Develop targets & tracking mechanisms to maximize individual contributor, team & company performance
• Build reports that range from ad hoc analyses on performance/process opportunities (e.g. pipeline stage analytics in Salesforce.com) to recurring “rhythm of the business” insights (e.g. monthly deck to leadership highlighting largest client whitespace opportunities)
• Translate large volumes of data into actionable, succinct & clear recommendations for leadership (typically executive-level slides)
• Add structure to ad hoc projects & campaigns (e.g. introducing a new feature to clients) by creating project plans, tracking/reporting, and in some cases directly driving activities

Benefits

• The US base salary range for this full-time position is $130,000.00 to $150,000.00
• #LI-REMOTE