Sales Agent

Summary

Join IMPACT BRANDS, a fast-growing company specializing in health, beauty, and pet products, as a Bilingual Sales Agent. You will make outbound sales calls, identify customer needs, provide solutions, and build positive relationships. The role requires strong communication and sales skills, proficiency in Spanish and English, and experience with outbound calls. IMPACT BRANDS offers professional development, a supportive team, competitive salary with performance-based bonuses, vacation and health leaves, a health budget, internet subsidy, team-building events, and a long-term position.

Requirements

• Previous experience with Outbound calls, including managing cold calls functions
• Strong phone presence with exemplary customer service and sales skills
• Excellent communication skills with active listening
• Customer focus and adaptability to different personality types
• Strong problem-solving and excellent interpersonal skills
• Ability to multi-task, set priorities and manage time effectively
• Ability to handle stressful situation appropriately
• Excellent written and verbal Spanish and English languages skills
• Proficient in relevant computer applications

Responsibilities

• Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
• Clarify information and provide recommendations and solutions to customers via telephone calls
• Build positive work relationship with customers to enhance the image and public perception of a company
• Strive to improve customer satisfaction through excellent customer service
• Place outbound calls to customers to promote new products and services
• Complete call notes and call reports as necessary and update them in the database
• Obtain and evaluate all relevant data to handle complaints and inquiries
• Keep a high level of knowledge about existing products and services

Benefits

• Professional development
• Supportive global team
• Competitive Salary and performance-based bonus
• Vacation and Health Leaves
• Health Budget
• Internet Subsidy
• Teambuilding and virtual events
• Long-term job position