Sales Agent

Summary

Join UW, a company revolutionizing the utilities industry by offering all services in one place, and help us double in size. As a Customer Advisor, you will handle inbound calls from potential and existing customers, addressing inquiries, offering services, and managing retention. This role requires strong sales skills, active listening, and the ability to meet targets. We offer a competitive salary, plus commission, and a comprehensive benefits package. We prioritize employee well-being and provide ample opportunities for professional development. Apply today and let's chat!

Requirements

• You’ll need to be a people person, with great sales skills
• Active listening and understanding the customers needs are key in this role so that an appropriate product can be offered to the customer
• You'll have previous sales experience
• You'll need resilient and to be persuasive
• A 'can do’ attitude and motivated to improve yourself
• Able to meet targets
• Excellent relationship building skills

Responsibilities

• Meet call handling KPIS such as a minimum of 5 calls per hour and 90% adherence
• Hitting sales targets such as new customer or retention conversion %
• Going through your outstanding tasks and call backs
• Attend training and upskilling sessions
• Team huddles

Benefits

• ��26,800 plus commission
• 33 days holiday inclusive of Bank Holidays (Bank holidays open 10am to 4pm)
• A full induction and equipment provided with all costs covered by UW
• Discount on our services
• A matched contribution pension scheme and life assurance up to 4x your salary
• Employee Assistance Programme including free counselling and legal advice
• Free virtual GP service plus discounts on healthcare and medical cash plans
• Enhanced family-friendly policies, designed to help you and your family thrive
• Lots of opportunities to have fun with your team throughout the year, virtually and in person. You can also join our Belonging groups and help UW shape an even more inclusive future
• Ongoing learning, development and training to ensure you thrive in your role