Sales and Business Development Manager

Summary

Join Mindoula as a dynamic salesperson to drive the adoption of their virtual and in-person mental health care solutions among health plans. You will prospect, educate potential clients, articulate the clinical and financial value of their products, and close deals. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for improving behavioral health.

Requirements

• Bachelor's degree required
• Strong understanding of behavioral health, whole health concepts, and familiarity with mental health treatment modalities
• Excellent communication and interpersonal skills, with the ability to build rapport and credibility with diverse audiences
• Self-motivated and results-oriented, with a drive to exceed sales targets and deliver exceptional customer service
• Proficiency with CRM software (e.g., HubSpot) and other sales productivity tools
• Comfort with working in a virtual, remote environment and leveraging virtual communication platforms for sales activities
• A collaborative spirit that emphasizes seeking feedback from a broad set of team members to ensure the optimal deal is scoped to benefit health plans and Mindoula

Responsibilities

• Prospect and Generate Leads
• Research and identify prospective health plans (and decision makers) that can benefit from integrating mental health services
• Leverage networking, cold calling, and other strategies to establish contact and build relationships with key decision makers
• Collaborate with sales/marketing leadership to develop marketing campaigns and strategies to develop inbound interest
• Qualify leads and prioritize opportunities based on established criteria
• Educate and Engage Prospects
• Conduct in-person and virtual meetings to introduce the range of Mindoula’s care solutions
• Engage with prospective clients and listen to their unique needs, challenges, and goals related to behavioral health
• Clearly explain the clinical approach, evidence-based benefits, and operational integration of our products and services
• Address concerns and objections of key stakeholders and develop necessary collateral that describes Mindoula’s competitive differentiators
• Explain Impact and ROI of our Solutions
• Engage and assure that multiple decision makers within health plans (i.e. medical economics, actuary, clinical leadership, etc.) understand the value of the Mindoula solution set
• Partner with program leaders and marketing to develop and present customized ROI analyses to demonstrate how implementing Mindoula’s solutions can enhance member health and plan economics
• Use data and case studies to build compelling financial and clinical arguments
• Provide and discuss case studies from existing clients that offer proof of Mindoula’s impact
• Manage the Sales Process
• Manage the entire sales cycle, from initial contact to closing deals; maintain accurate records of sales activities, client interactions, and pipeline progress using the company’s CRM tools
• Source and manage RFP pipeline and facilitate timely and effective responses
• Collaborate with sales leadership, licensing, credentialing, billing, operations, legal, and any other stakeholders to assure effective and timely contracting aligned with company growth priorities
• Through CRM and other means, provide leadership with timely sales analytics, including weekly pipeline analysis, forecasting, and sales results and reports
• Collaborate with internal teams to ensure smooth onboarding, program implementation and launch, and client satisfaction
• Become a Product and Terrain Expert
• Stay informed about trends in mental health care and health plan operations
• Continuously update knowledge of the company’s offerings to confidently address client questions and provide tailored solutions
• Provide feedback to product development and marketing teams based on client interactions and market insights to support product enhancement and innovation

Preferred Qualifications

• Experience working in the healthcare industry: 5-7 years preferred
• Proven track record (2-5 years preferred) of success in sales, business development, or account management, preferably within the healthcare or technology industry
• Experience selling virtual services or digital health solutions is highly desirable