Sézane is hiring a
Sales Assistant

Summary

The job description is for a temporary Sales Assistant position at Sézane's Berlin pop-up store, where the employee will deliver unique customer experiences, guarantee brand image, ensure smooth operations, and be a team player. The candidate should have professional English and German language skills, a sense of service, excellent presentation, strong fashion sense, team spirit, desire to share and develop skills, and not get bored easily.

Requirements

• Speak professional English and German
• Have a first successful experience in ready-to-wear, in the hotel industry, in catering, in sales, in animation... or not yet, but you are driven by customer relations?

Responsibilities

• Delivering a unique customer experience
• Embody the Sezane spirit and style through impeccable presentation
• Welcome customers with generosity and empathy
• Adapt to each customer and their tastes for a personalized unique experience
• Accompany customers to discover the Sézane universe and products
• Act as an ambassador for Sézane across all channels (instore and online)
• Demonstrate curiosity and develop an in-depth knowledge of the Brand and its products
• Be proactive in proposing ways to make the customer experience memorable and unique
• Deal with customer complaints and dissatisfaction
• Know our CSR policy to respond to customers
• Guarantee the brand image
• Know the basic rules of Sézane merchandising
• Check the labeling of products on the floor
• Participate in the implementation of the merchandising and ensure its follow-up
• Offer customers an exciting and inspiring shopping experience
• Monitor and maintain the sales level of the store
• Have a fashion culture to be able to make proposals
• Apply Sezane policies, standards and procedures
• Collect and respect procedures related to operations
• Carry out specific processing (returns, exchanges, reservations)
• Ensure proper stock management

Preferred Qualifications

• Have a sense of service
• Have an excellent presentation
• Have a strong fashion sense
• Be a team player
• Participate in the creation of a positive and harmonious environment to create a group synergy
• Relay the brand's commitments

Benefits

Temporary contracts from October to July