Sales Consultant

Summary

Join our rapidly growing global hearing care company as a full-time, remote Inside Sales Consultant! We offer a fun, start-up culture where you'll connect people with hearing solutions, making a real difference in their lives. This isn't your average sales job; you'll be a hearing hero, guiding customers through their journey. We provide comprehensive training and support, and our top performers earn $100K+. Enjoy work-from-home perks, competitive compensation, and excellent benefits, including medical, dental, vision, 401K, paid parental leave, and PTO. Apply now and become part of a company that's changing lives!

Requirements

• Experience That Counts: 2+ years in consultative sales, customer service, or phone-based roles where you've helped people solve problems
• Genuine Empathy: A natural ability to understand and connect with customers. Our top performers genuinely care about improving customers' lives — not just their own success
• Tech Comfort: Familiarity with CRMs (we use Salesforce) and basic digital tools
• Clear Communication: Knack for explaining things in simple, relatable ways that make customers go "Aha!"
• Dedicated, Private Home Office Setup: Reliable internet (100Mbps+ download, 20Mbps+ upload) and ability to hardwire. We’ll provide the necessary equipment (laptop, monitor, keyboard, mouse, ethernet cable, etc.)

Responsibilities

• Change Lives! (Yes, Really!)
• Connect with Customers: Handle a high volume of calls to warm, pre-qualified leads to understand each person's unique hearing needs
• Match People to Solutions: Use your consultative superpowers to recommend the perfect hearing care options
• Schedule Success: Coordinate appointments between customers and our network of awesome partner providers
• Be a Hearing Journey Guide: Support customers throughout their 45-day trial period, ensuring they're thrilled with their new hearing experience

Preferred Qualifications

• Amazing People Skills: Genuine empathy and the ability to connect with customers instantly
• Consultative Magic: Talent for asking the right questions and matching customers with perfect solutions
• Resilient Positivity: Ability to bring energy and enthusiasm to every conversation
• Problem-Solving Prowess: Creative thinking to overcome objections and find the right path for each customer
• Adaptable Approach: Experience in different customer-facing roles that taught you how to connect with all types of people

Benefits

• Competitive Compensation: Guaranteed base rate of $26.80 per hour plus uncapped commission. Average earnings in the first year are $70K; top performers earn $100K+
• Work From Home Perks: Work from home in your comfy clothes, 40 hours across 5 days per week. Must work minimum of two weekend shifts monthly. Work-life balance with predictable scheduling. Company hours 8AM-8PM in your local time zone
• Growth Opportunities: Clear paths to advance based on your amazing performance
• The Whole Package: Medical, dental, vision, 401K, paid parental leave, PTO, sick time, and company holidays
• Work Hard, Play Harder: From virtual hangouts and team challenges to epic sales competitions (win trips!) and company-sponsored clubs, we keep the fun going