Pre-Sales Consultant

Summary

Join NEC Software Solutions as a Presales professional, specializing in the Public Safety sector (Police, Fire, Ambulance, or Transport). This role requires experience with product demonstrations and tender responses. You will assist the sales team in producing bid responses, configure and demonstrate NEC Safety products, interpret customer demonstration scenarios, and serve as a subject matter expert for product inquiries. The ideal candidate will have a strong understanding of the Safety business arena, including control rooms, operational policing, evidence management, biometrics, and managed services. This position offers opportunities for both junior and senior levels, with senior roles focusing on major bids exceeding £20m.

Requirements

• Hands on presales experience or proven capabilities for presentation techniques gained in the private sector with public sector customers or within public sector organisations
• Good working knowledge of the Safety business arena
• Hands on experience of and of the following: Control Rooms, Operational Policing, Evidence Management / Data Analytics or Managed Services

Responsibilities

• Assist the sales team with the production of bid responses working with the product, development and portfolio teams as required
• Be capable of configuring, building and demonstrating NEC Safety products
• The ability to interpret demonstration scenarios received from customers in order to design product configurations for demonstration purposes
• Ability to demonstrate overview and detailed functionality of NEC Safety portfolio in support of new business and account management presentations
• Serve as a subject matter expert for product questions and queries that may arise internally or externally related to the products the role is responsible for during the sales process
• Good all round understanding of associated Safety product offerings such as control rooms, operational policing, evidence management, biometrics and managed services

Preferred Qualifications

• Good knowledge and experience of the Public Safety market
• Ensure effective knowledge of existing and emerging customer requirements – a background of working in the Public Safety marketplace would be advantageous
• Government security clearance
• A full understanding of the Government & Safety environment and its drivers
• Sound understanding of current market competition
• Ability to effectively interact with and gather information from high-level managers and senior officers
• Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim
• Ability to adapt to differing levels of interaction dependent upon demonstration situation Desire to deliver high quality complex demonstrations to tight deadlines
• Ability to support other related teams in the preparation of written proposals for the delivery Ability to support the sales team in following up with prospects on post-demonstration
• Act as an ambassador for NEC capabilities both internally and externally
• Self reliant but with strong team player capabilities
• Excellent presentation and communication skills, working with minimal direction but promoting an open flow of information so that all concerned are well informed
• Excellent written skills particularly in the area of bid responses
• Effective relationship builder, developing working relationships with individuals within the business
• Organising time effectively, determining the right resources needed to effectively perform job assignments
• Willingness to travel
• Full and valid UK/EC driving licence as there will be a need for travel in the role

Benefits

• Private Medical Cover funded for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover  (with the option to increase cover at an additional cost)
• A Group Pension Plan
• A selection of flexible benefits to suit your individual needs