Sales Engineer

Summary

Join FORM as a Sales Engineer and leverage your technical expertise to design and implement solutions using our SaaS platform. You will consult with B2B clients, articulate product value, and build functional proofs of concept. Collaborate with various departments, including Sales, Professional Services, and Product Management, to ensure successful project delivery. This role requires strong presentation, communication, and analytical skills, along with experience in SaaS solutions and relevant technologies. FORM offers a dynamic work environment and competitive benefits.

Requirements

• Strong presentation skills, with ability to explain solutions, provide alternatives, escalate as needed, and have difficult conversations at executive levels
• Excellent listening, oral, and written communication skills
• Strong organizational skills, with the ability to work on multiple projects with multiple deadlines
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Excellent attention to detail
• Working knowledge of JavaScript, HTML and CSS
• Working knowledge of SaaS/Cloud hosting architecture
• Understanding/experience of key concepts and terminologies for common SDLC (i.e. Agile, Waterfall, etc)
• Working knowledge and proficiency working with: SOAP and/or Restful API
• Working knowledge and proficiency working with: JavaScript
• Working knowledge and proficiency working with: XML
• Working knowledge and proficiency working with: JSON
• Working knowledge and proficiency working with: CSS and HTML
• Working knowledge and proficiency working with: SFTP and other file exchange protocols
• Working knowledge and proficiency working with: Single Sign On protocols (SAML, OAuth)
• Working knowledge and proficiency working with: Encryption fundamentals
• Experience with code documentation (i.e. sequence diagrams, UML diagrams, ability to create sample files)
• Experience and knowledge of the combination of frontend, middleware and backend solution architecture

Responsibilities

• Consult B2B customers on technical and functional aspects of our product
• Articulate and demonstrate FORM products and value statements at a detailed level
• Build functional PoCs to demonstrate relevant product functionality and applicability of the form.com product against the customer use case.  Many versions of the PoC may be built to accommodate the depth of project scope development
• Creating/coordination of creating any other supporting material for demos/meetings (presentations, videos, proposals, solution architecture diagrams, etc.)
• Analyze, translate, and document business information and technical requirements into an architectural blueprint that outlines solutions that achieve the desired business objectives
• Lead and/or support pre-sales requirements gathering, demos, and consultation both virtually and on-site at our customers’ premises
• Collaborate with Sales Execs, Account Managers, and Project Managers to ensure effective project knowledge transfer on each stage of client onboarding
• Coordinate technical and other resources as appropriate to nurture deal through sales process and assist in quote, proposal, RFI response, and other documentation
• Research and maintain knowledge in emerging technologies and solutions to solve current and future business and technical challenges

Preferred Qualifications

• Prior experience in a sales/pre-sales support role with SaaS solutions in the B2B environment
• Bachelor’s Degree in Computer Science or a related field

Benefits

• Competitive salaries and full benefits for full-time employees
• Employees who can effectively perform their job functions remotely may do so indefinitely