Senior Sales Engineer

Summary

Join Snowplow, a leader in customer data infrastructure for AI, as a Senior Sales Engineer. You will be a technical expert and advisor to prospective customers, showcasing Snowplow's capabilities in data pipelines and real-time customer interventions. This role involves partnering with Account Executives, leading technical evaluations and Proof of Concepts, and communicating the business impact of Snowplow's offerings. You will collaborate with Product and Engineering teams, providing field insights to shape Snowplow's roadmap. This is a high-impact, consultative role, ideal for those comfortable with behavioral data architectures and interested in real-time personalization and agentic applications. Help shape the future of intelligent customer experiences and join a team building the foundation for the next generation of AI-powered applications.

Requirements

• Significant experience in Sales Engineering, Solutions Architecture, or Solutions Consultant roles (preferably in SaaS environments) related to data infrastructure, personalization, or real-time systems
• Basic skills with Python, JavaScript, SQL, and event streaming with Kafka and Flink
• Knowledge / experience with cloud data warehouses and/or lakes including Snowflake, Databricks, BigQuery, Redshift, S3, and ADLS
• Understanding of AWS, GCP, and/or Azure cloud services
• Technical proficiency in API integrations, SDKs (especially Python and/or TypeScript), real-time data streaming, and basic familiarity with feature engineering
• Working knowledge (or strong desire to learn) of how LLMs, RAG (retrieval augmented generation), prompt hydration, and real-time context injection work in agentic applications
• Exceptional communication skills and ability to simplify complex technical concepts and tie them back to business outcomes for a CPO, CTO, or Product VPs
• Consultative selling skills such that you are comfortable advising, guiding, and creatively solving customer challenges — not just answering technical questions
• Passion for the future of customer experience, agentic applications, and AI-powered digital journeys

Responsibilities

• Partner with Account Executives to qualify opportunities, identify customer use cases, and drive technical discovery
• Demonstrate Snowplow's capabilities across both CDI (behavioral data, Digital Analytics) and Signals (real-time personalization, dynamic interventions) to technical and non-technical audiences
• Lead technical evaluations and Proof of Concepts, guiding customers through Snowplow's behavioral data stack, Signals APIs, SDK integrations, and intervention frameworks
• Communicate the business impact of Signals capabilities (increased conversion, reduced churn, deeper engagement) to technical and non-technical stakeholders
• Collaborate closely with Product and Engineering teams, providing field insights to influence Snowplow’s roadmap and to continuously refine our go-to-market strategy
• Support broader GTM initiatives, contributing technical thought leadership, collateral, and best practices as we scale both CDI and Signals into the market

Benefits

• A competitive package
• Unlimited PTO
• Flexible working
• 401k
• Medical, dental and vision insurance
• MacBook and home office equipment allowance
• Short & long term disability insurance