Sales Manager

Summary

Join Kuoni Tumlare, a leading travel company, as a Sales Manager to expand its Japanspecialist business in the DACH region. This pivotal role requires driving revenue growth, establishing brand presence, and leading a sales team. The ideal candidate will have a strong travel industry background, exceptional leadership skills, and a proven track record in B2C and B2B sales. You will develop and implement sales strategies, mentor the team, and build relationships with key partners. This is a phenomenal growth opportunity for an entrepreneurial and well-connected individual.

Requirements

• Be Degree qualified preferably in Economics / Tourism related field
• Have a minimum of 5 years’ experience in sales management within the travel industry, with a proven ability to achieve targets
• Possess strong financial acumen, with an understanding of sales forecasting, budgeting, and related finance topics
• Have solid experience in customer service, including handling emergency situations and escalations
• Possess strong technical skills in Microsoft Office
• Have business-level fluency in German and business-level proficiency in English; other languages are a plus
• Possess excellent leadership and team management skills with the ability to inspire and drive a team to success
• Have strong communication and interpersonal skills to engage with clients, partners, and internal teams

Responsibilities

• Develop and implement effective sales strategies that align with overall business goals to consistently meet or exceed revenue targets
• Lead, motivate, and mentor the sales team to ensure both individual and team success
• Actively prospect for and acquire new B2B accounts
• Gain market share within the B2C segment through targeted strategies
• Engage in proactive daily sales activities and consult directly with clients to understand their needs
• Collaborate with the marketing team to design and execute effective sales campaigns and promotional activities
• Oversee social media campaigns and review content translation to ensure localized messaging
• Work closely with the operations team to support product development that resonates with the DACH market
• Monitor market trends, customer needs, and competitor activity to identify opportunities for business growth
• Prepare and deliver regular sales reports, forecasts, and actionable insights to management
• Build and maintain strong relationships with airlines and other key partners
• Provide excellent customer service, ensuring prompt resolution of escalated issues and inquiries
• Stay informed about industry developments, emerging trends, and competitor offerings to maintain a competitive edge
• Represent the company at industry events and networking opportunities to foster relationships and brand awareness
• Foster a healthy, productive work environment that encourages team success
• Take overall responsibility for staff training, coaching, and development to build a high-performing team
• Ensure fair and balanced task distribution and monitor workload effectively
• Coordinate vacation and emergency planning to ensure team efficiency
• Conduct regular staff performance evaluations and provide constructive feedback
• Ensure adherence to company policies, procedures, and standards of discipline
• Proactively manage attendance and resolve any staffing issues
• Maintain open lines of communication with staff, regularly sharing updates and information

Preferred Qualifications

• Knowledge of Japan as a destination or fluency in Japanese is a plus
• Have a deep understanding of the travel industry, including current market trends and challenges
• Possess exceptional communication skills, both verbal and written
• Have a creative, solutions-oriented approach to problem-solving
• Possess strong organizational and time-management skills, with the ability to prioritize tasks effectively
• Have a self-driven, results-oriented mindset with a passion for achieving sales targets
• Possess the ability to thrive in a fast-paced, dynamic work environment
• Have excellent negotiation and closing skills
• Have a willingness to travel regularly within Europe as part of the role

Benefits

• Global Brand: Opportunity to work in an international environment
• Competitive Salary
• Stability: 100 Years at the top of our field and still pushing into new territory
• Progression: We reward high performers and look to promote key talent internally
• Learning and Development opportunities for growth and Upskilling
• A Supportive Management Culture and autonomous working environment
• Company Wide Bonus Scheme
• Dedicated Employee Engagement Activities
• Flexible & Hybrid Working
• Annual Awards and Recognition for high Performers
• Friendly and Collaborative work environment