Sales Development And Sales Vendor Program Manager

Summary

Join Stripe's Global Sales Team as an experienced Program Manager to lead complex, cross-functional programs focused on enhancing the efficiency and productivity of the Sales Development team. You will design and manage programs to improve workflows, develop subject matter expertise in sales processes, define and measure program success, and implement comprehensive change management strategies. This role requires strong leadership, collaboration, and analytical skills to drive impactful results and influence outcomes within a fast-paced, global environment. The ideal candidate will have extensive program management experience in a high-growth technology setting and a proven track record of success in streamlining sales processes.

Requirements

• 8+ years of experience with 6+ years program management experience in a high growth/technology environment/consultancy
• Superb organizational and program management skills with capacity to manage multiple complex projects simultaneously
• Proven experience employing Lean/Process Solutions methodologies to sales workflows
• Strong business acumen and analytical skills
• Ease with both strategic and operational detail
• Proven stakeholder management, communications skills with colleagues at all levels across distributed teams
• Strong collaboration skills, a tendency to seek and value alternate views, and an ability to earn stakeholder confidence quickly and exert influence

Responsibilities

• Lead the design, execution, and management of prioritized programs to improve Sales Development workflows, including rebuilding/redesigning processes, speed-to-lead tools, and systems
• Facilitate cross-functional workstreams to enable successful SSMB pipeline generation efforts from Global Vendor Sales teams
• Gain deep knowledge of Sales Development, AE and Vendor workflows and build exceptional cross-functional partnerships to ensure alignment and successful program execution
• Drive programs that will help shorten deal cycle time, establish new deal value metrics
• Establish clear success criteria for SDR & vendor efficiency programs, conduct post-launch assessments, and leverage insights to measure outcomes and identify areas for continuous improvement
• Deliver comprehensive change management and communication plans to ensure smooth adoption and implementation of new workflows, tools, and systems at scale across a global network of hundreds of partners
• Drive cross-functional decision making & progress while keeping stakeholders informed
• Demonstrate sound business judgment, analytical expertise, and strong collaboration to drive impactful results
• Take ownership to influence outcomes and build trust with stakeholders

Preferred Qualifications

• Experience working on projects related to sales, sales processes, and sales systems
• Strong problem solving and analytical ability, with a track record of “test & learn” mindset
• Excellent analytical skills and the ability to craft actionable insights from complex data
• Program Management certification
• Lean Six Sigma certification