Cloudflare is hiring a
Sales Operations Data Steward

Summary

Join Cloudflare's Global GTM Planning and Operations team as a Data Operations professional to improve operational excellence with our data and systems that directly support our field and operations teams.

Requirements

• Excellent verbal and written communication skills
• Experience in data operations or related roles preferred
• Experience with Salesforce or other ERP & CRM tools
• Experience with Data Query and Management Tools preferred - SQL, Alteryx, Python, Big Query and LookerStudio etc (Must be Proficient with Excel/Google Sheets for basic to intermediate data analysis and data manipulation - VLOOKUP, pivot tables, SUMIFS, COUNTIFS, CONCATENATE, etc)

Responsibilities

• Execute against the operational processes and cadence that support all Customer and Contact master data lifecycle events from Onboarding new records, Mergers, Acquisitions, Divestitures and Out of Business
• Monitor and Maintain high confidence matches to 3rd party services like D&B and Zoominfo
• Manage and merge duplicate records from the system
• Measure and report on overall data quality of Customer and Contact Data against defined standards
• Manage the different incoming requests associated with Customer and Contact Data Management. Supporting requests from the Field to correct a specific record, through to batch file data loads
• Create reports in Salesforce, Big Query and other tools that are part of the Data Operations processes and support tickets
• Support the evaluation, and onboarding of existing and new 3rd party Services
• Support ad hoc requests from regional GTM teams for data related projects, from Custom reports from 3rd party services evaluation & Sourcing
• Manage the incoming tickets requests for Territory Management and make the updates in the Fullcast Territory management system