Executive Director, Commercial Operations

Summary

Join SpringWorks Therapeutics as the leader of the high-performing commercial operations function. You will set the strategic vision and operating standards, overseeing field effectiveness and enablement. This role requires strong leadership, experience in biotech, and a proven track record of building high-performing teams. You will collaborate with various departments to ensure commercial excellence and achieve ambitious growth targets. The position offers a competitive salary, benefits, and the opportunity to work remotely. This role is crucial in establishing SpringWorks' position in rare disease and oncology.

Requirements

• BA or BS in a relevant field
• 12+ years of related experience with a bachelor’s degree; or 10 years and a master’s degree; or a PhD with 6 years’ experience in the biotech industry
• 8+ years of field operations experience at a senior level spanning multiple brands, including incentive compensation design and management
• 6+ years people leadership experience
• Launch experience in a competitive marketplace
• Experience in designing, implementing, and managing CRM systems
• Field-based team and performance strategy /data analytics, sales force deployment, customer targeting/segmentation, CRM experience
• Possesses an agile and consultative culture that challenges the status quo of the commercial team
• Proven leadership skills with the ability to build credible and strong relationships
• Experience building high-performing teams, with a focus on culture and compliance, and launch excellence
• Understands and provides guidance on people-related matters and demonstrates the capability to navigate complex people management topics
• Ability to work in a fast-moving, dynamic small-company environment with limited oversight
• Ability to lead by example, attract and develop talent, build partnerships and create a culture of collaboration and high-performing teams that fosters open communication, constructive feedback and organizational flexibility
• Model SpringWorks Leadership Principles to drive a collaborative function that embraces innovation and drives superior employee experience through growth management
• Embody the SpringWorks Values to act with empathy and humility to drive a culture that takes ownership and accountability for their individual and teams’ performance
• Strong interpersonal communication skills to collaborate with colleagues, stakeholders, and vendors effectively and clearly in a remote hybrid work environment
• Ability to travel occasionally including overnight stay driven by business need
• This position must be able to work East Coast hours

Responsibilities

• Set the strategic vision and operating standards for Commercial Operations to enhance the effectiveness and productivity of sales, marketing, market access, and field reporting
• Develop a strategy for the commercial operations function aligned with the company's overall commercial strategy and priorities
• Oversee field effectiveness and enablement operations, including territory planning, account management, sales training, sales performance tracking, incentives programming, and the development and delivery of customer engagement and sales enablement tools
• Enhance operational effectiveness and accelerate the delivery and dissemination of information, processes, and platforms across business partners and the Commercial Organization
• Ensure compliance and reporting with local and federal requirements
• Establish a rigorous management and operating model for the commercial organization that enables planning and accountability of core capabilities and cross-functional collaboration
• Provide leadership to democratize data science and business intelligence by working closely with the VP of Data, Advanced Analytics & Insights
• Deliver a quantified and shared view of opportunities and best-in-class decision-making tools for the Commercial Organization
• Perform other duties and responsibilities as assigned
• Work closely with VP US Market Access to establish patient services and trade & distribution capabilities
• Work with Finance to setup systems and processes for financial activities and capabilities of the Commercial Organization
• Work with IT to setup systems and technologies
• Work with other key stakeholders to establish core capabilities of the commercial business unit
• Collaborate with internal and external stakeholders, including Sales, Marketing, Finance, IT, Human Resources, Compliance, and the Commercial Leadership Team to drive projects throughout the Commercial Organization
• Manage the annual budget for Commercial Operations

Preferred Qualifications

• MBA or advanced degree
• Consulting experience
• Experience in launching specialty / rare products in the US
• Experienced in start-up operations
• Rare disease/oncology therapeutic area

Benefits

• Expected salary range: $222,000 – $306,000
• Discretionary annual bonus based on individual and Company performance
• Best-in-class benefits
• Remote work