Sales Operations Specialist

Summary

Join our team as a remote Sales Operations Manager and become the engine that drives revenue growth for our fast-scaling clients. You will own the backend systems, optimizing HubSpot CRM, building lead nurturing sequences, and ensuring consistent communication with prospects. Your responsibilities include managing and maintaining the CRM, implementing sales scripts and sequences, tracking opportunities, and providing operational support to the sales team. You will love this role if you are systems-savvy, thrive in fast-paced environments, and have strong communication skills. We offer competitive compensation, a generous health allowance, profit-sharing opportunities, upskilling and training, monthly raffles and bonuses, and a supportive community.

Requirements

• 3 years of experience in sales support, CRM administration, or related roles
• Demonstrated expertise with HubSpot CRM and sales tools
• Strong understanding of sales processes and lead nurturing strategies
• Excellent written and verbal communication skills for prospect interactions
• Proactive approach with ability to take initiative and anticipate needs
• Experience with implementing and optimizing sales scripts and sequences
• Sales-oriented mindset with understanding of conversion principles
• Organizational skills to manage multiple prospects and sales activities simultaneously

Responsibilities

• Manage and maintain the HubSpot CRM — from contact hygiene to automated workflows
• Build, test, and optimize lead nurturing sequences that keep prospects engaged
• Implement scripts and sequences that improve follow-up and conversions
• Keep conversations warm by owning consistent communication with leads and prospects
• Schedule calls and meetings on behalf of the sales team with qualified prospects
• Send post-event or post-meeting follow-ups that turn connections into pipeline
• Track opportunities across the sales funnel and make sure no deal is left behind
• Support the sales team in pushing deals forward with the right messaging, timing, and touchpoints
• Keep internal stakeholders updated and aligned with pipeline progress
• Provide operational support that keeps the sales engine running smoothly
• Maintain up-to-date scripts, resources, and documentation for reps
• Assist in reporting, dashboards, and performance tracking

Preferred Qualifications

• Worked in a sales operations or CRM management role
• Managed pipelines, sequences, or customer journeys in HubSpot (or similar)
• Provided sales support for busy reps or founders
• Written or improved sales scripts and follow-up flows
• Built systems that help teams move faster and close smarter

Benefits

• Generous health allowance to support your well-being
• Profit-sharing opportunities as the company grows
• Access to exclusive upskilling and training in AI, operations, and leadership
• Monthly raffles and performance bonuses
• A tight-knit, supportive community and a dedicated Talent Success Manager to guide your journey