Sales Operations Specialist

Summary

Join Brafton as a Sales Operations Specialist to support internal teams and external clients in various marketing and sales operations initiatives. This remote, full-time contract role, open to candidates across Brazil, requires hands-on experience with HubSpot and/or Salesforce. You will manage inbound leads, perform contact research, maintain CRM accuracy, and collaborate with multiple teams to streamline processes. The position demands proficiency in CRM strategy, lead management, automation, and reporting. Successful candidates will assist in implementing and improving sales and marketing operations for clients. Brafton offers a robust remote work infrastructure with training and support.

Requirements

• Minimum 2 years of professional experience in a marketing, sales ops, or CRM support role
• Proficiency in HubSpot and/or Salesforce
• Experience working with lead routing, CRM workflows, contact/company enrichment, or campaign operations
• Excellent communication skills in English, both written and verbal
• Highly organized with strong attention to detail and the ability to follow through on tasks independently

Responsibilities

• Manage inbound lead distribution and qualification processes within HubSpot
• Perform contact research and prospect vetting for outbound sales campaigns
• Maintain CRM accuracy by reviewing and enriching company/contact data
• Collaborate with sales, marketing, and client services to streamline processes and improve data workflows
• Support the setup and optimization of campaigns, scoring models, automations, and reports
• Assist in implementing or improving sales and marketing operations for clients

Preferred Qualifications

• Experience with tools like LinkedIn Sales Navigator, ZoomInfo, Apollo.io , or Clearbit
• Familiarity with marketing automation, lead scoring, or sales enablement processes
• Experience collaborating with remote teams or working directly with clients

Benefits

• This is a fully remote role
• Flexibility is required for meetings with international clients (i.e., US, Australia, New Zealand)
• Brafton has a long-standing remote work infrastructure — we provide training and regular support to help you succeed