Sales Representative

Summary

Join Floral Image North America as a Customer Service Representative and contribute to our sales success! This full-time, remote position offers a competitive salary with commission and bonus opportunities. You will build and maintain strong customer relationships, identify new business opportunities, and expand our customer base within the San Francisco & San Jose region. The role requires excellent communication, sales, and negotiation skills, along with a valid driver's license. We provide a company vehicle, computer, and cell phone, along with comprehensive training and development opportunities. This position offers a rewarding career with a leading provider of lifelike flower arrangements.

Requirements

• Minimum High School/GED Degree
• Valid driver’s license with clean driving record
• Proven track record of achieving and exceeding sales targets in a B2B sales environment
• Flexibility to travel within the assigned territory

Responsibilities

• Build and maintain strong relationships with existing customers, serving as their primary point of contact for all inquiries, orders, and support
• Understand customers' needs and provide personalized recommendations to enhance their experience and maximize satisfaction
• Conduct regular check-ins with customers to assess their satisfaction level and promptly address any concerns or issues
• Identify new business opportunities and implement effective sales techniques to acquire new customers
• Utilize various channels, market research, including cold calling, networking, referrals, and online platforms, to generate leads and convert them into sales
• Conduct product presentations and demonstrations to showcase the benefits and features of our lifelike flower arrangements
• Work with TSM to negotiate pricing, agreements, and terms of sale to maximize profitability while ensuring customer satisfaction
• Identify opportunities for business expansion within your assigned territory and develop ideas with TSM
• Conduct market research to stay updated on industry trends, competitive landscape, and customer preferences
• Attend companywide trainings, offsites, trade shows, and conferences to expand your professional network and promote Floral Image North America's offerings

Preferred Qualifications

• Prior Sales and/or Customer Service experience
• Self- starter with a positive attitude and friendly demeanor
• Excellent communication and interpersonal skills to build customer rapport and establish long-term relationships
• Ability to effectively present and demonstrate products to potential customers
• Strong negotiation and persuasion skills to close sales and secure long-term agreements
• Self-motivated and target-oriented, able to work both independently and in a team environment
• Excellent time management skills

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Work From Home