Sales Technology & Analytics Lead

Summary

Join RQM+, a MedTech CRO, as their Sales Technology & Analytics Lead. You will own and optimize the Salesforce ecosystem, creating dashboards and reports to drive data-informed decisions and revenue growth. Responsibilities include developing sales analytics, ensuring data accuracy in Salesforce, partnering with sales leadership on forecasting, and streamlining sales processes. You will also collaborate with marketing and finance teams, provide sales training, and support incentive plan tracking. This role requires a Bachelor's degree, 5+ years of Salesforce experience, a Salesforce Administrator certification, and proven experience in delivering board-level reporting and commercial analytics. The ideal candidate is a creative, innovative, and highly organized self-starter with excellent communication and problem-solving skills. Must be willing to travel up to 25%.

Requirements

• Bachelor's degree in marketing, business, communications, or a related field
• 5+ years’ experience with Salesforce or CRM systems in a commercial operation or reporting role within sales enablement
• Salesforce Administrator certification required; Sales Cloud or CRM Analytics certifications preferred
• Proven track record of delivering board-level reporting and commercial analytics
• Experience working cross-functionally to drive data-informed decision-making at a leadership level
• Demonstrated project management skills with the ability to set, pursue, and achieve results within set timelines
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Creative and innovative thinker, bringing fresh ideas and perspectives
• Self-starter with the ability to work independently and in teams and to collaborate effectively to achieve common goals
• An inquisitive mindset with a strong commitment to fostering outstanding internal and external customer experiences
• Highly organized, managing multiple priorities with efficiency, effectiveness, and attention to detail
• Ability to understand the bigger picture and how people, processes, and technology connect
• Flexible and adaptable, thriving in a fast-paced and evolving work environment
• Excellent organizational, communication, and problem-solving skills
• Strong communication skills, both written and verbal, with the ability to articulate ideas and influence others effectively
• Must be willing to travel, up to 25%

Responsibilities

• Develop and maintain dashboards, KPIs, and sales analytics reporting to track performance against commercial goals
• Ensure the accuracy and cleanliness of Salesforce and related systems through structured governance, data audits, and user support
• Partner with Sales Leadership to support forecasting, pipeline reviews, and territory/account planning
• Maintain and enhance sales process documentation, onboarding materials, and operating procedures in coordination with Client Solutions, Marketing, and Finance
• Identify bottlenecks and inefficiencies in the sales cycle; work cross-functionally to implement solutions and tools to streamline processes
• Partner with Marketing to ensure seamless handoffs of marketing-qualified leads and consistent tracking of lead conversions
• Coordinate reporting on conference leads, proposal timelines, and opportunity status with the Proposals & Contracts team
• Provide structured support to Inside Sales and Field Sales through reporting, process standardization, and salesforce hygiene initiatives
• Facilitate training for sales systems and tools and serve as a go-to resource for best practices and troubleshooting
• Collaborate with Finance and Proposals to support incentive plan tracking and ensure data alignment across teams

Preferred Qualifications

Sales Cloud or CRM Analytics certifications

Benefits

From an industry leading compensation package to a deeply engrained focus on work life balance, RQM+ has a unique offering for regulatory and quality professionals