Salesforce AI Specialist

Summary

Join Keeper Security as a Salesforce AI Specialist and play a strategic role in transforming our Salesforce platform through AI-driven automation. This 100% remote position (with hybrid options near Chicago) offers the chance to work for a fast-growing cybersecurity company. You will lead the configuration and deployment of AI tools within Salesforce, identify automation opportunities, design AI-enabled workflows, and serve as an internal SME on AI capabilities. Collaborate with cross-functional teams to align AI initiatives with business goals and develop business cases and roadmaps. Stay current with AI trends and translate strategic opportunities into scalable solutions. This role requires a strong understanding of Salesforce, AI technologies, and business strategy.

Requirements

• 5+ years of Salesforce experience with a strong understanding of core objects, automation (Flows, Apex) and integrations
• Salesforce certifications (e.g., Platform App Builder, AI Associate, Salesforce Consultant certifications)
• Knowledge of the SaaS industry and subscription-based business models
• Solid understanding of AI and ML concepts as they apply to business process optimization and customer lifecycle automation
• Proven experience with Salesforce Einstein, GPT integrations (Einstein GPT, ChatGPT APIs) or similar AI tools
• Experience working in or closely with Sales Strategy and Sales Enablement teams
• Keen analytical mindset with the ability to interpret data and AI model outputs to drive business decisions
• Highly skilled problem solver with the ability to make thoughtful decisions in a fast-paced environment
• Self-driven and organized, capable of leading an AI implementation project from design to rollout, with the ability to manage multiple priorities and stakeholders, meet deadlines, and adapt in a fast-paced environment
• Excellent communication and interpersonal skills with the ability to collaborate effectively with various teams
• Bachelor’s degree in Business, Finance, Economics, or a related field or equivalent work experience
• Due to this role’s involvement in GovCloud, all applicants must be a “U.S. Person”

Responsibilities

• Lead the configuration, integration, and deployment of AI tools (Salesforce Einstein, GPT integrations, custom AI models, etc.) within the Salesforce platform
• Identify and prioritize AI automation opportunities across Sales, Marketing, Support and Revenue Operations
• Design AI-enabled workflows, such as lead scoring, predictive forecasting, next-best-action models, and intelligent case routing
• Serve as the internal SME on AI capabilities within Salesforce and related ecosystems
• Collaborate with cross-functional teams to align AI initiatives with business goals and revenue strategy
• Develop business cases, roadmaps and metrics for AI initiatives; articulate ROI to leadership and stakeholders
• Stay current with AI trends in CRM and RevOps, evaluating third-party tools and APIs to enhance the Salesforce stack
• Translate strategic AI opportunities into tactical, scalable solutions via Salesforce configuration, code (Apex/Flows) and integrations (MuleSoft, REST APIs)
• Implement best practices and standard operating procedures to enhance efficiency and accuracy
• Work in a highly productive, self-driven environment setting priorities and goals to drive fulfillment

Preferred Qualifications

• Familiarity with tools like HubSpot, Marketo, Outreach, or similar RevOps/MarTech platforms
• Background in Business Strategy, RevOps, or Data Science is a strong plus

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses