Salesforce Consultant

Summary

Join Nagarro, a rapidly growing digital product engineering company, as a Salesforce Consultant! In this role, you will advise clients on Salesforce Core Clouds (Sales, Service, Experience, etc.), analyze, design, and implement cross-platform features, and lead workshops. You will summarize and drive complex statements to resolution, evaluating customer requirements and acting as the interface between clients and development teams. You'll also contribute to internal practice development, including mentoring and business development. This position requires proven Salesforce experience and strong communication and analytical skills. Salesforce certifications are highly desirable.

Requirements

• Proven experience in Salesforce Core Clouds (Sales, Service, and Experience Cloud) implementation and consulting
• Proficiency in Salesforce technologies and architecture, including connected systems and integrations
• Strong understanding of Salesforce configuration, customization, and platform capabilities
• Ability to analyze complex technical requirements and design scalable solutions
• Exceptional communication and presentation skills, with the ability to engage and influence stakeholders at all levels, including C-level executives
• Strong analytical and problem-solving skills, with a focus on delivering results

Responsibilities

• Take over the consultant role on engagements and advise customers on the Salesforce Core Clouds (Sales, Service, Experience, etc.)
• Analyze, design & implement cross-platform features around Sales, Service, and Experience Cloud including connected systems and help clients leverage the full potential of the Salesforce platform
• Summarize and drive complex statements toward resolution including varying groups of client stakeholders up to C-level
• Lead workshops with customers
• Evaluate the techno-functional realization of customer requirements
• Be responsible for the design and the implementation process
• Act as an interface between customers and our development teams
• Contribute to internal practice development activities, such as mentoring, recruiting, business development, marketing, pre-sales activities, and many other activities

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Consultant, or similar)
• Ability to multitask and manage multiple client engagements simultaneously
• Passion for learning and contributing to team and organizational growth