Salesforce Engineer

Kpler Logo

Kpler

๐Ÿ“Remote - Colombia

Summary

Join Kpler as a CRM Developer and contribute to optimizing our CRM ecosystem to support commercial operations. Working closely with stakeholders, you will gather requirements, implement system enhancements, and provide support to CRM users. This role involves data management, reporting, system integration, and project management. You will demonstrate strong technical expertise in CRM administration and a deep understanding of business processes. The ideal candidate possesses a passion for delivering exceptional user experiences and thrives on customer satisfaction. Kpler offers a dynamic work environment focused on innovation and collaboration.

Requirements

  • 3+ years of hands-on experience in Salesforce development
  • Strong experience in developing custom applications using Apex, Visualforce
  • Proficiency in Apex, Salesforce APIs and sales cloud
  • Strong knowledge of Salesforce configuration, including workflows, validation rules, and security settings
  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II

Responsibilities

  • Understand the commercial operation, challenges, and objectives of each team; improve their operation through CRM administration and consultation
  • Provide system administration support for the CRM, focusing on enhancing and creating new logic within the CRM
  • Ensure the CRM system is optimized for performance and scalability to meet the organizationโ€™s evolving needs
  • Oversee data integrity and quality within the CRM system, including data entry standards, data hygiene practices, and data cleansing activities
  • Work closely with other team members to capture business requirements and implement CRM solutions
  • Coordinate and support integrations with third-party apps, plugins, and tools
  • Application development, including Visualforce pages/Lightning pages, Lightning Web Components
  • Working with integrated applications such as Conga, Docusign, Boomi etc
  • Support daily troubleshooting, bug fixing, user adoption, training, and documentation
  • Identify and resolve data anomalies, maintaining high data integrity

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