Salesforce Manager

Summary

Join Shift Technology and become a pivotal Salesforce Administrator, playing a key role in maintaining and enhancing our CRM system. You will administer and maintain Salesforce, providing training and support to users. Collaborate with business teams to identify and implement new requirements, ensuring seamless integration with other systems. Your expertise will directly impact decision-making across the organization. Shift Technology offers a competitive benefits package including flexible remote work options, competitive salary, equity, generous PTO, and more. We are committed to diversity and inclusion.

Requirements

• Strong understanding of SI architecture and data model best practices
• Proven experience as a Salesforce Administrator and Salesforce implementation
• Strong understanding of Salesforce declarative tools and reporting
• Basic knowledge of Salesforce coding concepts (Apex, Lightning web components)
• Experience with data management tools (Data Loader, Salesforce Inspector, Workbench)
• Ability to analyze business requirements and translate them into Salesforce solutions
• Strong communication skills and ability to work collaboratively across teams in English

Responsibilities

• Administer and maintain Salesforce CRM, including user management, security, flows, reports, and dashboards
• Provide training and support to end-users to maximize adoption and productivity
• Collaborate with the business teams to identify new requirements
• Configure Salesforce to meet business requirements
• Document processes, configurations, and changes
• Monitor integrations with other systems (Hubspot, databases, internal webservices…)

Benefits

• Flexible remote and hybrid working options
• Competitive Salary and a variable component tied to personal and company performance
• Company equity
• Focus Fridays, a half-day each month to focus on learning and personal growth
• Generous PTO and paid holidays
• Mental health benefits
• 2 MAD Days per year (Make A Difference Days for paid volunteering)