Salesforce Product Owner

Summary

Join EcoVadis' Business Application department as a Salesforce Product Owner and contribute to the global sustainability movement. You will be responsible for understanding workflow requirements, developing strong working relationships, and improving business processes within the Salesforce platform. This role requires advanced Salesforce knowledge, excellent problem-solving skills, and the ability to translate business needs into technical requirements. You will collaborate with stakeholders, lead projects, and contribute to the development of EcoVadis' SFDC organization. The position offers flexible working hours, wellness allowances, and various other benefits. EcoVadis encourages applications from diverse candidates and offers adjustments to the hiring process as needed.

Requirements

• 5+ Years of progressive experience in Salesforce Product Owner, Administration or Business Analyst
• University or College Degree in Computer Science, Software Engineering or related experience
• Salesforce Certifications: Administrator or Business Analyst
• Strong knowledge of Sales Cloud, Lead and Sales Cycle
• Team-oriented but able to work autonomously with minimal guidance in a fast-paced environment
• Strong interpersonal and relationship-building skills with the ability to work with key stakeholders across the organization; manage laterally and upward
• Desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies
• Able to communicate effectively with diverse people and individuals at various levels within the organization
• Strong analytical and problem-solving capabilities
• 3+ years of Experience with Salesforce Sales Cloud (Lightning Platform), Service Cloud, Experience Cloud, and Analytics Cloud
• Time management and the ability to handle competing priorities in a fast-paced environment
• Excellent Communication skills - both written and oral
• Agile experience
• Business/product owner focus
• Ability to learn and pivot quickly, motivated to solve problems and find actionable solutions

Responsibilities

• Develop strong working relationships with business stakeholders to understand top priorities for their business units; communicate status of critical work in progress; mitigate impediments
• Support the business by applying cross functional subject matter expertise of business process, systems, and integration to facilitate continuous improvement and innovation
• Lead strategic discussions to identify opportunity areas, prioritization and support quarterly roadmap planning
• Clearly describe the business and KPI impact of planned and delivered developments
• Analyze data, risk, impacts, scope, and priorities for the overall business objected to meet goals
• Provide leadership on assigned projects to the stakeholders and engineering teams throughout the project
• Collaborate on User Documentation
• Conduct Market/Product Research for different solutions
• Coordinate with cross-functional teams and departments to ensure business needs are met
• Identify and implement process improvements in Salesforce, Hubspot, Leandata and other tools used in the Digital Transformation team
• Create Salesforce Reports and Dashboards for Salesforce users

Preferred Qualifications

Experience with Agile methodology

Benefits

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid (4 days in office per month) / full remote work
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering