Salesforce Solution Architect

Summary

Join Kicksaw, a leading Salesforce consulting firm, as a Solution Architect! In this exciting, fully remote role (US or Canada), you will translate business requirements into technical solutions, lead technical discovery, manage testing, and build strong client relationships. You'll leverage your 5+ years of Salesforce admin experience and 3+ years of architecture and client-facing consulting experience to deliver successful projects. Kicksaw offers competitive pay, comprehensive benefits, unlimited PTO, and a supportive, collaborative work environment. This is a fantastic opportunity to contribute to a growing company and make a real impact on the Salesforce ecosystem.

Requirements

• 5+ years of Salesforce admin experience
• 3+ years of Salesforce architecture experience
• 3+ years of client-facing consulting experience
• Salesforce Certified Administrator certification
• Platform App Builder certification
• Sharing and Visibility Architect certification
• Data Architect certification
• Ability to confidently analyze the impact of the solution on the state of the business goals and direct outcomes of solution implementation
• Ability to identify risks for scalability and suggest mitigation
• Ability to define a procedure and process to ensure solution delivery
• Ability to confidently demo solutions for clients
• Ability to take any business requirement and translate it into options for the client, explaining the pros/cons of each
• Ability to build and maintain relationships with customers, in any capacity
• Ability to confidently scrutinize project constraints to analyze alternatives, mitigate risks, and conduct process re-engineering as necessary
• Comfortability challenging assumptions and pushing back on ideas or solutions that aren’t best practices
• Comfortability meeting ad hoc with clients to get a sense of technical requirements
• Organized and disciplined about tracking projects, delivery, and timelines
• Gives estimates for delivery times and work estimates that match reality
• Communicate clearly and succinctly via email, Slack, or over the phone

Responsibilities

• Translate business requirements into technical requirements
• Provide options for clients, explaining the pros/cons of each
• Utilize Salesforce best practices for design work
• Lead technical discovery
• Manage testing and UAT for clients
• Create documentation on all projects to supply at the end of the engagement
• Communicate clearly and succinctly via email, Slack, or over the phone
• Provide realistic estimates for work and delivery times
• Build and maintain relationships with clients, in any capacity
• Stay organized and disciplined about tracking projects, delivery, and timelines
• Identify growth opportunities for the client throughout a project

Preferred Qualifications

• Experience working in a Salesforce consulting environment
• Experience working in a high-growth environment
• Experience with Health Cloud projects and clients
• Experience with Salesforce CPQ projects
• CPQ Specialist certification
• Health Cloud Accredited Professional certification
• Sales Cloud Consultant certification
• Salesforce Certified Advanced Administrator certification
• Service Cloud Consultant certification
• Experience Cloud certification

Benefits

• Competitive pay
• Comprehensive benefits package (medical, dental, & vision)
• Unlimited PTO (with a four-week minimum requested)
• 18 paid company holidays
• 401(k) match / RRSP match
• Technology stipend
• Professional development
• Annual company retreats
• Eligibility to participate in Kicksaw's profit-sharing and employee liquidity programs
• 100% remote (must be based in the United States or Canada)