Salesforce Solution Architect

Summary

Join NeuraFlash's Lead-to-Cash team as a Solution Architect (CPQ)! You will bring Salesforce Sales Cloud & CPQ project implementations to life by working with customers, understanding their needs, and leading the team through design, development, QA, and launch. This role involves owning the overall design success and leading the development team in building client solutions. You will work with customers to define requirements and deliver solutions related to their sales processes, configure Salesforce solutions, leverage the Salesforce platform for scalable solutions, and partner with the AI team for innovative solutions. You will also coach junior team members, interface with Salesforce, support the pre-sales team, and craft thought leadership pieces. This position offers opportunities for professional growth and significant contributions to a best-in-class team.

Requirements

• 5+ years project experience in a hands-on position
• 10+ implementations experience of Salesforce CPQ or Sales Cloud
• 5+ years of experience with Salesforce in a development or configuration capacity
• Understanding of Sales, Sales Operations, Product, and Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform
• Hands-on experience on building Salesforce CPQ package elements, Custom Applications, Lightning Experience, Visual Flows, Process Builders, and other Salesforce platform tools
• Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance
• Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture
• Solid understanding of Salesforce Platform and its architecture

Responsibilities

• Work with our customers to define requirements, propose & deliver solutions related to their Sales processes
• Support architecture and own configuring best-in-class implementations of CPQ and Sales Cloud
• Configure Salesforce Solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
• Understand and leverage Salesforce Platform to implement scalable solutions
• Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
• Coach and mentor your junior team members on best practices to deliver your projects
• Interface directly with Salesforce to craft new solution perspectives
• Support our Pre-Sales team with industry perspectives, demos, and deal execution
• Craft thought leadership pieces that accelerate the NeuraFlash brand within the Sales Transformations space
• Quickly acquire new technical expertise and understanding of latest Salesforce features and major launches

Preferred Qualifications

• Experience coaching and mentoring Salesforce talent
• Attention towards detail – detail oriented
• Strong team player
• Great communication skills
• Keep an open mind and must be flexible to change
• Any Salesforce Certifications is a Plus, preferably Salesforce CPQ , Service Cloud, Experience Cloud, Sales Cloud or Field Service Consultant

Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together
• Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within British Columbia or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!